WAW may collect the following information from users of our site: first
name, last name, street address, area and city, phone and contact
numbers, e-mail address, GPS location (mobile site) (collectively,
“Personally Identifiable Information” or “PII”).
In addition, WAW may collect information regarding WAW account holders’
past WAW orders, favorite restaurants, customer service inquiries,
service/restaurant reviews and certain social networking preferences
(e.g. pages you “Like” or “Recommend”).
WAW also uses web analytics software to track and analyze traffic on the
site in connection with WAW advertising and promotion of WAW services.
WAW may publish these statistics or share them with third parties
without including PII.
Non-Personally Identifiable Information (or “Non-PII”) is aggregated
information, demographic information and any other information that does
not reveal your specific identity. We and our third party service
providers may collect Non-PII from you, including your MAC address, your
computer type, screen resolution, OS version, Internet browser and
demographic data, for example your location, gender and date of birth
and we may aggregate PII in a manner such that the end-product does not
personally identify you or any other user of the Site, for example, by
using PII to calculate the percentage of our users who have a particular
telephone area
WAW uses PII to create users’ WAW accounts, to communicate with users
about WAW services, to offer users additional services, promotions and
special offers and to charge for purchases made through WAW. Users may
affirmatively opt-out of receiving promotional communications from WAW
by visiting www.WAWinners.com. Personal account page and providing WAW
with their e-mail address via the opt-out link. WAW may also use PII to
enforce WAW terms of use and service.
WAW uses cookies to remember users on the site and to enhance users’
experience on the site. For example, when users with WAW accounts return
to the site, cookies identify those users and allow the site to provide
certain user-specific information such as WAW login information, choice
of website language and country selection in addition to any other
information we might collect in the future. WAW does not sell the
information it collects to third parties. WAW shares collected PII to
third-party vendors and service providers with whom WAW works to provide
application programming interfaces (“APIs”) and other functions for
the site in connection with the delivery of WAW services. In addition,
WAW shares users’ WAW order content, special order instructions, first
and last name, street address and telephone number with restaurants
where users’ orders are placed to the extent necessary to process those
orders. WAW may also disclose PII to third parties such as attorneys,
collection agencies, tribunals or law enforcement authorities pursuant
to valid requests in connection with alleged violations of WAW terms of
use and service or other alleged contract violations, infringement or
similar harm to persons or property.
User generated content posted through the site such as
service/restaurant reviews and certain social networking preferences
(e.g. pages you “Like” or “Recommend”) may be viewed by the general
public. Accordingly, WAW cannot ensure the privacy of any PII included
in such user generated content.
Non-Personally Identifiable Information. Because Non-PII does not
personally identify you, we may use such information for any purpose. In
addition, we reserve the right to share such Non PII, which does not
personally identify you, with our affiliates and with other third
parties, for any purpose. In some instances, we may combine Non-PII with
PII (such as combining your name with your geographical location). If we
do combine any Non-PII with PII, the combined information will be
treated by us as PII hereunder as long as it is so combined.
IP Addresses. We use IP addresses for purposes such as calculating
site usage levels, helping diagnose server problems, and administering
the site. We may also use and disclose IP Addresses for all the purposes
for which we use and disclose PII. Please note that we treat IP
Addresses, server log files and related information as Non-PII, except
where we are required to do otherwise under applicable law.
To register for an account, we require you to supply us with your email
address, or other information needed to contact you online and over the
phone. We use your e-mail address and other contact information you
provide us with to confirm your order and to communicate with you in
case of an order problem, so one cannot register without an e-mail
address. If you supply us with your email address, you may later access
it, update it, modify it and delete any inaccuracies by accessing your
account through my account information link on the user main page. You
may also choose simply not to provide us with your email address;
however you will not be able to register on the website and place
orders. We communicate part of your contact information (name, surname,
or…
When you place an order through the website, you are required to select
a method of payment. WAW is not interested in your debit/credit card
information nor do store any of your debit/credit information, since
orders could be paid at the door directly to the restaurant through
methods of payment only credit card or payment checks. Online debit/
credit card payment is also an option and for some restaurants it can be
the only method of payment. For transactions with online debit/credit
cards, we transmit your entire card information to the appropriate
debit/credit card company in an encrypted format with globally accepted
rules and applications during order processing. Upon your choice, we
keep a part of your card information in an encrypted format, taking
pr…
Personal information required during the order process includes name,
address, phone number, email address and other similar information used
to identify you and complete an order. Personal information collected at
our site will be shared with a restaurant when processing your order. We
have an agreement with all member restaurants, restricting disclosure or
further processing of personal information provided to them by us. Your
personal information will be used to notify you of your order status.
Personal information will not be shared with any of our business
partners or affiliates without your permission. It is treated as
confidential, and will not be disclosed to outside parties, unless
compelled by applicable legislation. We only send marketing emails to
those people who have specifically requested to receive this
information.
As you browse our website, we gather navigational and click stream data
that shows which pages you have websited, what kind of features you have
used or how long you have stayed on a particular page etc. This
information will not reveal your identity or be linked to you
personally. We use this information to complete, support and analyze
your purchases from us; to facilitate and improve your use of the
website; to comply with any requirements of law; to serve, or have a
third party serve specialized or relevant advertising content and/or
recommendations to you on the website or on a third party’s website and
for internal purposes. This information may be disclosed only to our
staff and to third parties involved in the completion of your
transaction, the delivery of your order, and the analysis and support of
your use of the website.
These companies may employ cookies and action tags to measure
advertising effectiveness. They may also use this technology to serve
specialized or relevant advertising content and/or recommendations to
you on the website or on their websites. Any information that these
third parties collect via cookies and action tags is completely
anonymous and does not contain any personal contact information.
We don’t sell or rent your personal information to third parties for
their marketing purposes without your explicit consent. We may combine
your information with information we collect from other companies and
use it to improve and personalize our services, content and advertising.
If you do not want to receive marketing communications from us via
e-mail or participate in our ad-customization programs, simply
communicate your preference to us via e-mail or log onto your account at
website to change your relevant settings from my account link on the
user main page.
We may disclose your information to our staff and to third parties
involved in the delivery of your order, and the analysis and support of
your use of the website. We may disclose your information if necessary
to protect our legal rights, if the information relates to actual or
threatened harmful conduct, or we have good faith belief that such
action is necessary to (1) conform to the requirements of law or comply
with governmental orders, court orders, or legal process served on us or
(2) to protect and defend our property or other rights, the users of the
website or the public. This includes exchanging information with other
companies and organizations for fraud protection and credit risk
protection.
How Is Personally Identifiable Information Disclosed?
We may disclose PII:
To our third party service providers who provide services such as
website hosting, data analysis, payment processing, order fulfillment,
infrastructure provision, IT services, customer service, e-mail delivery
services, credit card processing and other similar services to enable
them to provide services.
To identify you to any person to whom you send messages regarding
Site-related content through the Site.
To third parties’ sponsors of Promotions (irrespective of whether such
Promotions are hosted by us), or otherwise in accordance with the rules
applicable to such Promoti…
Cookies
When you visit our site, our server sends your computer a “cookie.”
This cookie is a small packet of information that identifies you as a
user of our system. Cookies save you time by retaining your contact
information. Cookies do not deliver viruses, and can only be read by the
server that sent you the cookie. You have the ability to accept or
decline cookies by modifying the settings in your browser. Please bear
in mind however, that you may not be able to use all the features of our
site if cookies are disabled.
Protection of Your Personal Information
Our website has secure pages to collect user information and most
critical data is stored in encrypted form. We use various technical and
management practices to help protect the confidentiality, security and
integrity of data stored on our system. Our servers use Secure Sockets
Layer (SSL) and encryption technology that works with Netscape
Navigator, Microsoft Internet Explorer, Firefox, Safari and Chrome.
Security
We use reasonable organizational, technical and administrative measures
to protect PII under our control. Unfortunately, no data transmission
over the Internet or data storage system can be guaranteed to be 100%
secure. Please do not send us sensitive information through email. If
you have reason to believe that your interaction with us is no longer
secure (for example, if you feel that the security of any account you
might have with us has been compromised), you must immediately notify us
of the problem by contacting us in accordance with the “Contacting Us”
section below (note that if you choose to notify us via physical mail,
this will delay the time it takes for us to respond to the problem).
Third parties
This Privacy Policy does not address, and we are not responsible for,
the privacy, information or other practices of any third parties,
including without limitation any of our affiliates and any third party
operating any site to which this site contains a link. The inclusion of
a link on the site does not imply endorsement of the linked site by us
or by our affiliates.
Information about Services We Offer
It is very important to us that we provide you with the highest level of
service. In order to help us do this, from time to time we may send you
details of products, services, discounts, promotions and campaigns,
which we think, may be of interest to you. We may send you marketing
communications with your consent. If at any time you do not wish to
receive these details and wish to unsubscribe from marketing
communications, contact us via e-mail or log onto your account to change
your relevant settings from my account link on the user main page.
Privacy Policy amendment
WAW may change this Privacy Policy at any time by publishing the new
version on the website.
Verifying, updating and amending personal information waw.com
Members
You can update your personal information at any time by logging-in to
your membership account and accessing “My Account”, where you can
update your personal information mentioned in “Account Info” and
“Saved Address”.
Guests
Users who order as guests cannot view or change their details on the
website once an order has been submitted. Any changes which affect the
fulfillment of an order should be communicated directly to the
applicable restaurant.
Contact
All comments, queries and requests relating to our use of your
information are welcomed and should be addressed to WAW general Trading
and Contracting Company W.L.L
For questions or concerns relating to our privacy policy, we can be
contacted by email at customercare@wawinners.com or at:
